Data Deletion & Account Removal

This page explains how you can request deletion of your shrammitra account and personal data, what will be deleted, what may be retained, and typical timelines.

1. In-app: Open the shrammitra app → Profile → Settings → Delete Account. If you don't see this option, use email instead. 2. Email: Write to shrammitratech@gmail.com from the email/phone linked to your account with subject "Data Deletion Request". Include your full name and registered mobile number. 3. Identity check: We may ask you to verify via an OTP sent to your registered mobile number to confirm the request.

• Account profile (name, photo, gender, languages, contact details). • Worker/Contractor/Company profiles you own. • Documents you uploaded (e.g., Aadhaar, PAN, certificates), subject to legal retention noted below. • Attendance records, job/project applications, assignments, and in-app activity tied to your identity. • Device tokens used for notifications.

• Legal/Compliance: Records required by law (e.g., tax/payment invoices, fraud-prevention logs) for the duration mandated by applicable regulations. • Backups: Encrypted backups that include your data are overwritten on a rolling basis; deleted data is typically purged from backups within 90 days. • Anonymized data: Metrics that no longer identify you may be kept for analytics and service improvement.

• Acknowledgement: We confirm your request within 7 days. • Deletion: We delete eligible personal data within 30 days of verification, unless law requires longer retention. • Backups purge: Up to 90 days after deletion, as backup cycles complete.

If you used services such as SMS/OTP providers, payment gateways, or verification vendors, we will forward deletion requests where applicable. Their own legal retention rules may apply.

Reply to our acknowledgement email or contact shrammitratech@gmail.com referencing your request date and registered mobile number.